Why You Should Consider Cloud Communications From Cloud Core
Do you take business calls on your cell phone? Of course you do! Do your employees or sales force work remotely, from home or the road at least some of the time? Most likely. A study by web conferencing software company, PGi, indicates that globally, 79% of office employees work remotely at least one day each week.
Are your employees asking to bring their own devices to work? It’s a growing trend and one that can drastically reduce your initial expenditure in device acquisition. Gartner research showed that in 2017, 90% of organizations supported some level of BYOD and in 2018, twice as many employees used their own device versus company owned technology.
As business communications become more diverse and sophisticated, advanced technology is necessary to keep pace with new trends and market demands. Unfortunately, most legacy phone systems cannot support the future of business communications needs, but fortunately, small and medium-sized businesses (SMBs) have options to overcome this challenge.
79% of office employees work remotely at least one day each week.
Modern communication applications once reserved for big businesses are now affordable to businesses of all sizes. Through hosted phone services (aka VoIP), SMBs gain the capabilities needed to support diverse devices, connect remote workers to the office and streamline communications between employees and customers. These tremendous benefits are likely why 86% of small businesses are considering replacing traditional phone systems with cloud-based communications, according to a recent Cisco survey.
In this highly connected world where customers increasingly expect you to answer their call from virtually anywhere, at any time, the power of VoIP offers next-generation business communication tools to support all your emerging needs. Here are four reasons why you should consider replacing your antiquated phone system with a future-proofed cloud communications solution.
SCALABLE SERVICES THAT GROW WITH YOUSCALABLE SERVICES THAT GROW WITH YOU
- VoIP is highly scalable and saves you money by:• Eliminating the need to predict the future and pay for services not currently required by your business. Instead, you can choose only the hosted services and features you want right now.
- Providing added cost-efficiency with the ability to immediately scale up or down at the drop of a dime, depending on your specific requirements.
- Automate the upgrade process with contracted services, so your business benefits from using the latest cutting edge technology at all times.
Choose only the hosted services and features you want right now
Immediately scale up or down
Automate the upgrade process
SMBs often over invest in traditional phone systems to “prepare” for long-term needs or “save” on impending increased costs. Sometimes, these investments don’t pan out and turn into regrettable losses, and other times you simply don’t use the contracted services. Dropping them can require a costly visit from maintenance to remove hardware or paying through the next billing cycle. With a business class hosted solution, you’re empowered to scale capabilities appropriately and at your pace.
Ever hear of the idiom of throwing good money after bad? That’s what you are doing when trying to maintain an outdated phone system. Often, the investment in upgrades and service does not generate an appropriate return on investment. For many small businesses and especially startups, a premise-based phone system with its hardware upgrades and maintenance fees simply isn’t practical.
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Business class phone services can drastically reduce costs—by up to 40% over traditional phone services.
Eliminating the need for onsite technicians, phone lines, maintenance fees and surcharges for advanced capabilities, business class phone services can drastically reduce costs—by up to 40% over traditional phone services. Owned and operated by the provider, transitioning to a hosted phone solution involves minimal capital investment. And as calls run through the Internet, you don’t pay for additional equipment to connect workers at home and different locations.
As an added benefit, you get just one phone bill from a single cloud service provider each month as usages plans are shared across the corporation. No longer must you predict future business needs nor deal with the complexity of working with multiple vendors. Cloud communications provides your business with a streamlined and lower-cost enterprise-wide solution, allowing you to allocate those resources to other critical business areas.
UNPARALLELED BUSINESS CONTINUITY
Smooth communications are the lifeline of any organization. Without them, you interrupt business continuity. So, what happens in the event of a power outage or emergency? Unlike traditional phone systems that rely on power for connectivity, business class cloud communications and hosted voice services continue to operate even when other services are down.
If weather makes traveling to the office dangerous or difficult, employees can leverage VoIP capabilities at home to reroute calls and manage phone traffic. Traditional telephone systems fail to simulate office communications at home. In a worst-case scenario of a fire or other disaster at an office location, on-premise systems could be permanently damaged while a cloud communications solution continues to support you during the event and through your recovery.
If weather makes traveling to the office dangerous or difficult, employees can leverage VoIP capabilities at home to reroute calls and manage phone traffic.
When planning a business continuity strategy, companies should consider business class cloud communications as a critical component. While most businesses don’t know costs related to defective phone services, the reality is that any unanswered call is potentially lost business that might never be recovered.
SO, WHERE DO YOU GO FROM HERE?
To maximize the benefits of this transition, partner with Cloud Core. We offer high-quality cloud communication solutions to help you enhance agility, increase employee productivity, reduce operating expenses and gain a competitive advantage.